Technicians spend most of their day in customer homes and on the road, managing their own schedules to meet our customer's installation needs. Our clients are all industry leaders, providing proper support and the necessary resources to allow their contractor's to succeed.
TECHNICIANS (Wisconsin, Illinois, Upper Michigan)
The Field Technician is responsible for providing excellent customer service through installing, troubleshooting, and upgrading satellite television systems.
Plans installations by reviewing work orders, gathering supplies, evaluating location, locating access, and arranging equipment. Installs and programs equipment. Troubleshoots, repairs, and upgrades components. Checks satellite TV systems for correct functionality and optimal performance. Treats customers with respect, courtesy, and professionalism at all times. Coordinates schedules with customers. Listens to descriptions of problems, answering questions, and resolving issues. Communicates the wiring plan and equipment lay-out with customer prior to the installation.
Educates customers by conveying verbal information clearly and concisely. Follows industry codes, regulations, and standards. Adheres to policies and procedures while working autonomously. Maintains a safe work environment by following safe practices and adhering to safety policies. Acquires and applies information needed for prompt decision making. Builds positive working relationships with all team members. Qualifications: High school diploma or equivalent required. Must possess a valid driver's license in the primary state of residence. Must be able to speak clearly, concisely, and to communicate effectively in a courteous and professional manner. Must meet criteria including drug test, criminal background check, fitness for duty, and MVR check. Must be able to obtain all necessary online certifications. Physical Requirements*: Must be able to lift up to 75 pounds and climb ladders up to 28 feet in length. Must be able to work outside in all extreme weather conditions.
Job: : Installation Subcontractor Schedule: 5-6 days per week Potential Income**: $50,000 -$80,000
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and requirements listed are representative of the knowledge, skill, and/or ability required. **technicians are contractors. Annual income is based on 12-15 jobs per week.